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Kepro - Beneficiary and Family Centered Quality Improvement Organization (BFCC-QIO)
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We are the Medicare Quality Improvement Organization, working to improve the quality of care for Medicare beneficiaries. Our site offers beneficiary and family-centered care information for providers, patients, and families. Welcome!

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Keeping your organization’s contact information up to date with Kepro is important to avoid miscommunication and delays. Kepro has two contact forms, which are used by different departments. Please click on the necessary links below to update your organization’s contact information.

Expedited Determinations Contact Form (PDF)
Used to make sure that the proper person is contacted when your facility has an appeal.

Provider Update Form (PDF)
Used for all other contacts within Kepro.


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