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Kepro - Beneficiary and Family Centered Quality Improvement Organization (BFCC-QIO)
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We are the Medicare Quality Improvement Organization, working to improve the quality of care for Medicare beneficiaries. Our site offers beneficiary and family-centered care information for providers, patients, and families. Welcome!

related links

educational resources

for partners and stakeholders

  • BFCC-QIO FAQs (PDF): Frequently asked questions related to Kepro’s services
  • Case Review Connections Newsletter: A quarterly newsletter for healthcare providers that gives a glimpse into Kepro and the services provided, along with success stories and updates from the Centers for Medicare & Medicaid Services (CMS)
  • CMS Partnership for Patients Initiative: A public-private partnership working to improve the quality, safety, and affordability of health care for all Americans
  • MLN Connects Newsletter: A newsletter for healthcare professionals published by CMS
  • See our Advocacy Resources page for ideas about how to share Medicare rights information with your community.

for people who have medicare

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