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KEPRO - Beneficiary and Family Centered Quality Improvement Organization (BFCC-QIO)
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We are the Medicare Quality Improvement Organization, working to improve the quality of care for Medicare beneficiaries. Our site offers beneficiary and family-centered care information for providers, patients, and families. Welcome!

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KEPRO is the Beneficiary and Family Centered Care Quality Improvement Organization (BFCC-QIO) for 29 states

KEPRO has Outreach Specialists on staff to provide information regarding Medicare beneficiary complaints, hospital discharge and skilled service termination appeals, and Immediate Advocacy. There is no charge for their services. 

To request an Outreach Specialist for a presentation, please contact the outreach specialist who covers your state or fill out an online request form

contact information for outreach specialists

Outreach Specialist Service Area
Brittny Bratcher-Rasmus, MS, CHES
216-396-7541
Brittny.Bratcher@kepro.hcqis.org
Alabama
Arkansas
Kentucky
Louisiana
Mississippi
New Mexico
Oklahoma
Tennessee
Texas
Shannon Sheppard, MPH
216-396-7539
Shannon.Sheppard@kepro.hcqis.org
Alaska
Colorado
Idaho
Montana
North Dakota
Oregon
South Dakota
Utah
Washington
Wyoming
Kia Weaver, MPH
216-396-7536
Kia.Weaver@kepro.hcqis.org
Connecticut
Georgia
Florida
Maine
Massachusetts
New Hampshire
North Carolina
Rhode Island
South Carolina
Vermont



 


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