We are the Medicare Quality Improvement Organization, working to improve the quality of care for Medicare beneficiaries. Our site offers beneficiary and family-centered care information for providers, patients, and families. Welcome!
KEPRO Beneficiary Helpline: 1-888-317-0891
Local Phone: 216-447-9604
Toll-free Fax: 844-878-7921
*A TTY (teletypewriter) is a special device that lets people who are deaf, hard of hearing, or speech-impaired use the telephone to communicate, by allowing them to type messages back and forth to one another instead of talking and listening. A TTY is required at both ends of the conversation in order to communicate.
Telligen (QIN-QIO) - For additional resources regarding targeted health conditions and healthcare-acquired conditions.
Colorado Department of Human Services - Can assist with services for the aging community.
Colorado Long-Term Care Ombudsman Program - Can assist with nursing home questions and concerns.
Colorado Medical Board - Can assist with complaints against a healthcare practitioner.
Senior Medicare Patrol - Can assist with Medicare fraud concerns.
Senior Health Insurance Program - Can assist with health insurance questions and counseling.